Proof that the AI ​​craze is real: More and more people are using ChatGPT at work

Since the launch of ChatGPT in November 2022, many people in the scientific, business and media communities have become fascinated with artificial intelligence. A cursory look at my own published work during that period shows that I was one of the main culprits. In my defense, I, along with other obsessives, believe that large language models are at the forefront of an epochal change. Maybe I’m steeped in generative love, but I believe that the advances in artificial intelligence at our disposal will not only change the way we work, but also the very fabric of who we are. Businesses are, ultimately, human processes.

Not everyone agrees, and there has been a backlash in recent months.Some experts believe artificial intelligence has been overhyped and overhyped now think.Self-proclaimed Chief Critic of Artificial Intelligence Gary Marcus When talking about the LL.M. craze recently, “it’s not surprising If in some way this whole thing fails, that’s what I’ll do. ” Others claim that artificial intelligence is in trouble. “The low point of disappointment.”

This week we got some data that doesn’t answer the larger question but provides a snapshot of how the United States (if not the world) views artificial intelligence and the emergence of large language models. The Pew Research Center – a research organization that has conducted similar surveys across the internet, social media and mobile devices during its rise – released a study on how ChatGPT is used, valued and trusted. The samples were collected between February 7 and 11 this year.

Some numbers might seem at first glance to suggest that the LLM controversy may be a narrow disagreement that most people don’t care of americans Have not heard ChatGPT. Less than a quarter have used it.Oh, and the panic about how artificial intelligence will flood the public square Misinformation about the 2024 election? So far, only 2% of Americans are using ChatGPT to get information about the presidential election season that has begun.

But more broadly, survey data It shows that we are seeing a powerful technology whose rise is only just beginning. If you accept the Pew Research Center sample as representative of all Americans, then millions of people are indeed familiar with ChatGPT. One thing that’s particularly striking: While 17% of respondents said they’ve used it for entertainment, the same number said they’ve tried to use it to learn something new, and a full 20% of adults said they’ve used ChatGPT for work. This is a significant increase from the 12% who responded in the affirmative to the same question. A request made six months ago – an increase of two-thirds.

When I spoke with Colleen McClain, a Pew research associate who worked on the study, she agreed that this seemed consistent with other huge technological changes. “Some of these technologies are showing this upward trend,” she said, adding that some have plateaued. But in the technologies she mentioned, plateaus only occur when too many people join and few are left behind.

The crazy thing about the sudden jump in ChatGPT business usage from 12% to 20% is that we’re still in the beginning stages of humans working with these models. The tools to take full advantage of ChatGPT are still in their infancy. That’s changing. OpenAI, the creator of ChatGPT, is firing on all cylinders, and AI giants Microsoft and Google are still shifting employees and redesigning every product line to incorporate conversational AI. Sierra LeoneAgents are being established for corporate customers, and customization using multiple models is being implemented. As this process continues, more people will use AI tools.And since the base model is growing exponentially – I hear GPT5 will appeared this year?—This will make them more noticeable. This raises the possibility that the quality of almost any job will depend on how well people use the talents of robotic collaborators.

What technologies from the past can help us understand the trajectory of the rocket ship we’re in? Although the almost infinite upper limit of artificial intelligence makes it difficult to find analogs, I recommend a spreadsheet. Dan Bricklin and Bob Frankston invented the spreadsheet in 1978, and a year later the concept was embodied in VisiCalc, which at the time ran only on Apple computers. Spreadsheets have had an astonishingly disruptive impact on the business world. More than just accounting tools, they ushered in an era of business innovation and shook up the flow of information within companies. However, it took several years for the business world to widely adopt spreadsheets. The turning point came with a new and more powerful product called Lotus 1, 2, 3, which ran on IBM PCs. Current and near-future startups in the world of artificial intelligence, such as Sierra, want to be the Lotus of our time, but also want to become more important and lasting. Spreadsheets are largely limited to the business world.LL.M. seems to be able to mess up anything.

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