Galaxy S23 Ultra unresponsive display issue: Why Samsung blames Google

Some Samsung Galaxy S23 users the problem we are facing Their phones have been using it since Samsung released the new update last week.

Earlier this year, the One UI 6.1 update seemed to arrive on newer Samsung Galaxy S24 models without any issues. However, once this AI-laden update rolled out on older devices on March 28, users started experiencing touch screen display issues. no response.

Samsung has now responded to the issue, providing background information on the cause of the issue. The company has also released a temporary fix for the touch screen issue and will roll out an update to address the issue soon.

Samsung blames Google

Android News Media Phandroid First notice Samsung official statement in the company’s Korean community forum.

A translation of Samsung’s statement provided by Google Translate said: “Due to compatibility issues with some Google app features (Discover), app developers are improving related servers and apps. You can temporarily update Google apps by Go to the latest version, delete the app’s data, and restart your phone.”

The issue does not appear to be related to the new artificial intelligence-centric features that some have speculated in the One UI 6.1 update. According to Samsung, the cause of the touch screen issue is Google’s custom news feature, Google Discover. Samsung said Google is aware of the issue and is working to fix it.

How to solve this problem

Samsung has also provided a temporary solution for Galaxy users facing touch screen issues due to the Google Discover bug. The company said that users need to download the latest version of the Google app, then delete the app’s data, and finally restart the device.

The issue should be resolved, however, opening Google apps may cause touch screen issues again. If this is the case, the user must redo these steps.

Galaxy users who encounter this issue can update the Google app by searching for the app in the Google Play Store and click “Update.” Once the app is updated, go to the Settings option on Android, select Apps, and open the Google app. On the menu, click “Save,” then click the “Delete Data” “dustpan” icon. Next, restart the device.

This should temporarily resolve touchscreen issues for Samsung Galaxy S23 owners, at least until a full fix is ​​rolled out.

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